Terms of Use

By registering for or using trueKin for Doctors, you confirm that:

• You are at least 18 years of age
• You are legally competent to enter into a binding agreement under Indian law
• You are a currently licensed medical practitioner, registered in good standing with a State Medical Council, the National Medical Commission, or an equivalent recognised professional body
• You have read and agree to these Terms and our Privacy Policy

When we update these Terms, we will notify you within the app before changes take effect. Continued use of trueKin for Doctors after the effective date of changes means you accept the revised Terms.

trueKin for Doctors is a clinical workspace that helps registered practitioners:

• View a longitudinal record of patients who have granted them access: history, medications, reports, vitals
• Record consultation notes, issue prescriptions, and log vitals from a visit
• Organise their practice: appointments, tasks, and patient lists
• Coordinate care with colleagues in the same clinic or organisation

• You are solely responsible for every diagnosis, prescription, treatment recommendation, and clinical decision you make using information from the platform
• Nothing in trueKin for Doctors constitutes medical advice to you or is a substitute for your own professional judgment, training, and examination of the patient
• Patient information you view is entered by the patient, their care circle, or, on the main trueKin app, with the patient's separate consent, extracted by AI. TrueKin Technologies makes no representation as to its completeness or accuracy; always independently verify with the patient before relying on it
• Use of the platform does not verify, endorse, or vouch for your medical qualifications, and does not itself create, alter, or terminate any doctor–patient relationship. That relationship exists solely between you and your patient, independent of the platform
• You are solely responsible for complying with all applicable laws and codes of medical ethics, including the National Medical Commission Act, 2019, the Indian Medical Council (Professional Conduct, Etiquette and Ethics) Regulations, 2002, and, where you conduct remote consultations, the Telemedicine Practice Guidelines, 2020
• trueKin for Doctors is not designed for use in a medical emergency. In an emergency, direct the patient to call emergency services (112) immediately

TrueKin Technologies Private Limited expressly disclaims all liability for health outcomes, missed diagnoses, prescribing errors, or any clinical consequence arising from your use of, or reliance on, trueKin for Doctors.

Consultation notes, prescriptions, and vitals you record belong to your own clinical practice. You are responsible for their accuracy. trueKin for Doctors is a tool to help you maintain these records. It does not replace your own statutory record-keeping obligations under applicable medical-records regulations (currently a minimum of three years from commencement of treatment under Indian Medical Council guidance).

You agree not to use trueKin for Doctors to:

• Violate any applicable law, regulation, or code of medical ethics
• Access, or attempt to access, a patient's data without a valid consent grant, or another doctor's account without permission
• Enter false, fraudulent, or misleading information about yourself, your credentials, or a patient
• Reverse-engineer, decompile, or attempt to extract source code from the platform
• Use automated tools, bots, or scripts to access or scrape the platform
• Interfere with the security, performance, or availability of the platform
• Impersonate any person or entity, including misrepresenting your medical qualifications
• Use the platform to solicit patients outside the scope of legitimate, consented care
• Transmit malware, viruses, or harmful code
• Post or upload content that is defamatory, obscene, or invasive of another person's privacy
• Infringe any patent, trademark, copyright, or other proprietary right

These restrictions are published in compliance with Rule 3 of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. We may suspend or terminate your account without prior notice if you violate these rules.

trueKin, the trueKin name and logo, and all software, design, code, features, and content created by us are owned by TrueKin Technologies Private Limited or our licensors and are protected by applicable intellectual property laws.

You receive a personal, non-transferable, non-commercial licence to use trueKin for Doctors for your own practice. You may not copy, distribute, modify, or create derivative works from any part of the platform without our prior written permission.

trueKin for Doctors integrates with third-party services to operate. These include:

These providers operate under their own terms and privacy policies. We select providers that meet appropriate data protection standards and work to put data processing agreements in place with each of them.

We aim to keep trueKin for Doctors available at all times but do not guarantee uninterrupted access. The platform may be temporarily unavailable due to scheduled maintenance, unexpected technical issues, or events beyond our reasonable control.

To the extent permitted by applicable law:

• trueKin for Doctors is provided “as is” and “as available” without warranties of any kind
• We do not warrant that the platform will be error-free, uninterrupted, or free of viruses
• We do not warrant the accuracy, completeness, or fitness for purpose of any patient information displayed; it originates from the patient, not from us
• We are not responsible for any clinical decision, diagnosis, prescription, or health outcome of any kind

Nothing in these Terms affects any rights you have under the Consumer Protection Act, 2019, or other non-excludable rights under Indian law.

These Terms are governed by the laws of the Republic of India.

• We will notify you in the app before the change takes effect
• Changes that materially affect your rights will require your explicit acknowledgement
• The version number and date at the top of this page will be updated

Continued use of trueKin for Doctors after the effective date constitutes acceptance of the revised Terms.

If any provision of these Terms is found to be invalid or unenforceable under applicable law, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force.